Responsible gambling

Responsible Gambling Policy
Effective: April 17, 2025

At Zynvexo, your well-being is our top priority. Gambling should be a fun and exciting experience—never one that causes harm or distress.

Our Commitment
Zynvexo is dedicated to:

  • Preventing access by underage individuals
  • Providing tools that support responsible gaming
  • Assisting those who may struggle with gambling habits
  • Promoting a safe and balanced gaming environment

Age Restrictions
Players must be at least 18 years old—or the legal gambling age in their jurisdiction. All accounts are subject to age verification, and any suspicion of underage play may result in suspension.

Understand the Risks
Gambling carries risks. It should never be used as a solution for financial problems. Play for fun, not as a way to earn money.

Tips for Responsible Play

  • Set a clear budget and time limit
  • Avoid playing when stressed or impaired
  • Take regular breaks
  • Never chase your losses
  • Treat gaming as a leisure activity

Stay in Control with Our Tools
Zynvexo offers features to help manage your play:

  • Daily, weekly, or monthly deposit limits
  • Session time tracking
  • Temporary self-exclusion
  • Cooling-off periods

Self-Exclusion
If you feel your gambling is no longer under control, you can choose to block access to your account temporarily or permanently. This is a confidential and supportive step toward regaining balance.

Warning Signs of Problem Gambling

  • Spending more time or money than planned
  • Hiding your gambling activity
  • Using gambling to escape problems
  • Feeling anxiety, guilt, or frustration after gaming

If you recognize these signs in yourself or others, take action early.

Support Services
Help is always available. Reach out to these trusted resources:

  • BeGambleAware
  • GamCare (UK)
  • National Council on Problem Gambling (US)
  • Gambling Therapy

You’re not alone—support is only a call or click away.